New Equipment Set-Up
Who We Are
At Qualitrol, our Field Services team delivers hands-on support to keep your critical assets at peak performance. From installation support and commissioning to troubleshooting and preventive maintenance, we provide the practical expertise you need—where you need it.
Our professionals are highly trained specialists with deep knowledge of Qualitrol products and power system applications. They work directly at your site to ensure equipment is installed correctly, calibrated, and maintained to the highest standards. With decades of combined experience, we help utilities and industrial operators minimize downtime and maximize reliability.
What We Offer
- Installation Support & Commissioning: Ensure new systems are set up and configured for optimal performance.
- Preventive Maintenance: Scheduled inspections and servicing to reduce failures and extend asset life.
- Troubleshooting & Repairs: Rapid diagnosis and resolution of equipment issues to restore functionality.
- Calibration & Testing: Accurate calibration and functional testing for compliance and reliability.
- Retrofits & Upgrades: Modernize legacy systems with the latest technology and best practices.
- Emergency Support: Fast response to critical failures to minimize operational impact.
- Customer Training: Both at the factory and at the customer’s site, to get confidence in operating your diagnostics and monitoring equipment efficiently.
- For assistance on technical issues related to your existing equipment, please visit our Existing Equipment Support page for more information.
Products We Offer Onsite Services
On-site installation support, commissioning, and setup support is available for selected product lines, including:
- Condition Monitoring (CBM) Systems - Such as TMS, QTMS, GIS - Circuit Breaker Monitoring, and related monitoring platforms.
- Partial Discharge (PD) Products - PD measurement systems, PDM sensors, and portable instruments.
- Dissolved Gas Analysis (DGA) - DGA monitors and assessment services.
- Grid Monitoring Products - Power grid fault recorders and power quality monitors.
- Transformer Monitoring - Intelligent Transformer Monitors, Bushing Monitors, Solution Packages, and Direct winding temperature monitors.
- Iris Power Products - Monitoring solutions for Rotating machines and MV IPB, SG, and dry-type transformers. For installation and commissioning requests related to these products, please submit your request here.
Note: On-site services generally require local technician support and can vary based on specific product and installation needs. Please contact our services team to assess and confirm availability for your equipment.
Why Choose Qualitrol Services?
Backed by decades of expertise in power system monitoring and protection, we deliver peace of mind that your equipment will operate as intended. Our rapid response capabilities minimize downtime through fast, effective onsite support, and our commitment to quality assurance ensures every service follows rigorous standards for safety and reliability. No matter where your assets are located, our global team is ready to support you.
Get Started
Ready to schedule installation or commissioning support? Call +1 585-643-3717 or submit a service request below.